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Terms & Conditions

  1. Patient Consultations

All new patients will be taken through a consultation, including a detailed medical history.

This enables the clinic to assess your suitability for treatment. All patient data is strictly confidential.

  1. Consultation and Treatment Fees

Consultations with Miss Balaratnam are £100, which is fully redeemable against any treatment booked.

For treatments, a £100 Booking Fee is required to be paid by all patients (new & existing), booking any appointment here at the clinic.

This payment will be fully redeemable against the cost of the patients treatment on the day, or if having a consultation, for any future treatment booked.

Appointments are not confirmed in the clinic diary until the necessary fee payment has been made.

  1. Cancellation Policy

Please note that due to our high demand of advanced booking requirements we have to enforce a cancellation policy.

Cancellations made 48 hours or less before the date of the booking will have 100% of the consultation fee or treatment deposit deducted.

“No shows” (absence without cancellation) on the day of the booking will have 100% of the consultation fee or treatment deposit deducted.

  1. Appointment Timings

Please arrive for your appointment 15 minutes in advance so as the necessary paperwork can be completed. Late arrival may result in reduced treatment time or rescheduling of your appointment.

If your arrival time needs to be earlier we will advise at your time of booking.

  1. Treatment Programs

All treatment programs must be paid in full in advance of the first treatment.

Monies paid for treatment programs are non-refundable however balances may be transferred to other treatments at the clinics discretion.

  1. Refusal of Treatment

We reserve the right to refuse treatment at the clinics discretion.

  1. Age Policy

We do not treat patients under 18 years of age.

As we are a medical aesthetic clinic only patients over 16 are allowed on the premises.

Under 18s must be accompanied by a parent or guardian at all times.