Terms and Conditions
1. Patient Consultations
All new patients will be taken through a consultation, including a detailed medical history. This enables the clinic to assess your suitability for treatment. All patient data is strictly confidential.
2. Cancellation Policy
Please note that due to our high demand of advanced booking requirements we enforce a cancellation policy.
Cancellations made 48 hours or less before the date of the booking will have 50% of the treatment costs charged to the card details used to secure the booking.
If you are on a treatment program, you will be deducted one treatment.
“No shows” (absence without cancellation) on the day of the booking will have 100% of the treatment cost charged to the card details used to secure the booking.
3. Credit Card Details, Payments and Deposits
For treatments a 50% deposit will be charged to your card at the time of booking, in order to secure your appointment.
Consultations with Miss Balaratnam are currently complimentary however a £75 deposit is required to secure your appointment.
4. Appointment Timings
Please arrive for your appointment 15 minutes in advance so as the necessary paperwork can be completed. Late arrival may result in reduced treatment time or rescheduling of your appointment. Should we need to reschedule or cancel your appointment at short notice
If your arrival time needs to be earlier we will advise at your time of booking.
5. Treatment Programs
All treatment programs must be paid in full in advance of the first treatment.
Monies paid for treatment courses are non-refundable however balances may be transferred to other treatments at the clinics discretion.
6. Refusal of Treatment
We reserve the right to refuse treatment at the clinics discretion.
7. Age Policy
As we are a medical aesthetic clinic only patients over 18 are allowed on the premises.
Under 18s must be accompanied by a parent or guardian at all times.
Click on the links below to find out more about the range of treatments available at S-Thetics.
We take pride in delivering the very best treatments to our patients and tailoring our approach to each individual. Here’s what some of our patients have been saying about us:
“Since I’ve been using iS clinical my skin regime has completely changed. I have never known a skin product to benefit my skin in so many ways.” Katie, 19, Beaconsfield
“I have had EndyMed 3DEEP Tightening and Contouring on my face and body. The results are incredible and my skin felt tighter and firmer straight away. Three days later my skin is soft and smooth. With such a sophisticated device, a programme of EndyMed 3DEEP is certainly worth it.” Elouise 29, High Wycombe
“Beautiful clinic, run by extremely knowledgeable, professional, warm, friendly people. Incredibly relaxing, wonderful results – highly recommend Miss Sherina Balaratnam and her team.” Jane, 40, Middlesex
“The EndyMed is such a fabulous treatment that I can’t recommend enough. I walked out of the clinic not only glowing, but radiating from the inside out… it felt fabulous!” Annas, 39, Beaconsfield
“I would like to say a huge thank you to Sherina and her team for a wonderful experience – they truly are experts in their field.” – Tracey, 36, Berkshire.”
“I had the Fire and Ice treatment at the S-Thetics clinic. Just one treatment had improved the over all appearance of my skin and reduced my pigmentation, much to my delight.” Gail, 54, Beaconsfield
“Sherina really listened to what I wanted to achieve from my treatments – so I opted for some facial fillers to lift and refresh my cheeks and eyes, as well as shaping my lips. Sherina made the whole process very easy and comfortable and I am absolutely delighted with the results. I couldn’t recommend her highly enough.”
Julia, 32, from Beaconsfield
“The Fire & Ice treatment is absolutely amazing and refreshing. I walked out of the S-Thetics clinic glowing and feeling fantastic and that was not the end… The result got even better the following day. My skin felt clear, clean and radiant.” Theresa, 40, Gerrards Cross
“Thank you Miss Balaratnam for taking your time with me, and using your extraordinary knowledge and skills to help rejuvenate my face and my confidence. All I want is to look the best that I can for my age and I could not be more delighted.” Carole Anne, 70, Wiltshire
“Sherina is one of the best skincare doctors I know! I highly recommend all that Sherina offers and she has the best bedside manner when working with patients also.” Joanne Berry, San Diego
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