Terms and Conditions

1. Patient Consultations

All new patients will be taken through a consultation, including a detailed medical history. This enables the clinic to assess your suitability for treatment. All patient data is strictly confidential.

2. Cancellation Policy

Please note that due to our high demand of advanced booking requirements we enforce a cancellation policy.

Cancellations made 48 hours or less before the date of the booking will have 50% of the treatment costs charged to the card details used to secure the booking.

If you are on a treatment program, you will be deducted one treatment.

“No shows” (absence without cancellation) on the day of the booking will have 100% of the treatment cost charged to the card details used to secure the booking.

3. Credit Card Details, Payments and Deposits

For treatments a 50% deposit will be charged to your card at the time of booking, in order to secure your appointment.

Consultations with Miss Balaratnam are currently complimentary however a £75 deposit is required to secure your appointment.

4. Appointment Timings

Please arrive for your appointment 15 minutes in advance so as the necessary paperwork can be completed. Late arrival may result in reduced treatment time or rescheduling of your appointment. Should we need to reschedule or cancel your appointment at short notice

If your arrival time needs to be earlier we will advise at your time of booking.

5. Treatment Programs

All treatment programs must be paid in full in advance of the first treatment.

Monies paid for treatment courses are non-refundable however balances may be transferred to other treatments at the clinics discretion.

6. Refusal of Treatment

We reserve the right to refuse treatment at the clinics discretion.

7. Age Policy

As we are a medical aesthetic clinic only patients over 18 are allowed on the premises.

Under 18s must be accompanied by a parent or guardian at all times.

Treatment enquiry / booking
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Click on the links below to find out more about the range of treatments available at S-Thetics.

  • body
  • Face


We take pride in delivering the very best treatments to our patients and tailoring our approach to each individual. Here’s what some of our patients have been saying about us:

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